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Электронные билеты на речные прогулки и круизы

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Privacy and Cookies

The confidentiality of personal information

1. Provision of information to the Client:

1.1. When Ordering, the Customer provides the following information: name, country, email address. When registering on the website https://cruises-online.com/ (the "Website") the Customer may provide the following information: Name, country, email address.

1.2. By submitting your personal data, the Customer agrees to their processing (up to Customer reviews your consent to the processing of personal data) by "CRUISE CLUB" (hereinafter - the "Seller"), for the execution by the Seller and/or its partners of its obligations to the customer, the sale of goods and provision of services, provision of background information, as well as to promote goods, works and services, and also agrees to receive communications advertising and informational and service messages. In processing the personal data of the Customer by the Seller is governed by the Federal law "On personal data", Federal law "On advertising" and local normative documents.

1.2.1. If the Customer wishes to clarify his / her personal data, their blocking or destruction in case personal data are incomplete, outdated, inaccurate, illegally obtained or are not necessary for the declared purpose of processing or in case the customer wishes to withdraw their consent to the processing of personal data or correct misconduct, OOO "CRUISE CLUB" in respect of personal data he must make a formal request to the Seller in accordance with the Policy, OOO "CRUISE CLUB" in relation to the processing of personal data.

If the Client wishes to delete their account on the Website, the Client refers to us at info@cruises-online.com with the corresponding request. This action does not imply the withdrawal of Client's consent to the processing of personal data, which under current law occurs in accordance with paragraph 1 herein.

1.3. Use of the information provided by the Client and received by the Seller.

1.3.1 the Seller uses the Client-supplied data in for the entire duration of the Client enrollment or until receipt of the client request to revoke the Client's consent to the processing of personal data on the Website in order to:

registration/authorization of the Client on the Website;

processing of sales Orders and to perform its obligations to the Client;

to carry out activities to promote products and services;

evaluation and analysis of the operation of the Site;

determining the winner in the shares held by the Seller;

 analysis of consumer characteristics of the Client and providing personal recommendations;

Customer participation in the loyalty program;

inform clients about promotions, discounts and special offers through email and SMS.

1.3.2. The seller may send messages to the Client advertising and informational. If the Client does not wish to receive messages advertising-information character from the Seller, he must change the appropriate settings subscriptions in the appropriate section of the Personal account. Since changes specified settings receiving emails of the Seller may, within 3 days, due to the peculiarities of functioning and interaction of information systems, as well as the terms of contracts with contractors engaged in the interests of the Seller, sending messages advertising-information character. Refusal of the Client from getting service messages for technical reasons. Service messages are sent to the email address provided during registration and/or checkout status of the Order in the basket of the Customer, and request the Seller to leave feedback about the tour.

2. Provision and transfer of information received by the Seller:

2.1. The seller undertakes not to disclose the Customer's information to third parties. Not considered a violation of the provision of information by the Seller agents and third parties acting under contract with the Seller, to fulfill obligations to the Customer and only in the framework of the treaties. Not considered a violation of this paragraph, the transfer by the Seller to third parties of the Client's data in an anonymised form in order to assess and analyze the performance of the Site, analysis of consumer characteristics of the Client and provide personalized recommendations.

2.2. Not considered a violation of obligations, the transfer of information in accordance with the valid and applicable legislation of the Russian Federation.

2.3. The seller has the right to use the technology "cookies". "Cookies" do not contain confidential information and is not shared with third parties.

2.4. The seller receives information about ip-address of a visitor https://opentopbustour.com/ and information about the link with a Internet site visitor came. This information is not used to identify the visitor.

2.5. The seller is not responsible for information provided by the Customer on the Website in an accessible form.

2.6. The seller in the processing of personal data takes necessary and sufficient organizational and technical measures to protect personal data from unauthorized access and other unlawful actions in respect of personal data.

2.7. More information about the policy, OOO "CRUISE CLUB" in relation to the processing of personal data is given here.

3. Storage and use of information by the Client

3.1. The client undertakes not to disclose to third parties the login and password used to authenticate with the site https://cruises-online.com/

3.2. The client undertakes to ensure due diligence in the storage and use of login and password (including but not limited to: to use the licensed antivirus program to use a complex alphanumeric combination for the password, not to provide third party computer or other equipment on it with the entered username and password of the Client, etc.)

3.3. In the event of the Seller's suspicions regarding the use of the Client's account by a third party or malicious software seller has the right to unilaterally change the Client password.